WARRANTY POLICY 

Please be advised that our warranty policy only covers malfunctions/defects from the manufacturer, not from physical damage, etc. Also, all warranty claims are subject to review/approval before a replacement can be issued.

Warranty Period: The warranty period lasts for a duration of 12-months, 

starting from the date of delivery to the customer.

Necessary Info:

• Purchase Site 
• Order Number
• Proof of Purchase (including Date of Purchase)
• Model of Product (include Camera info, if necessary)
• First & Last Name
• Phone Number
• Email Address
• Shipping Address
• Photo/Video of Purported Issue/Damage

Shipping Duration: [Domestic (SA) shipments] 3-5 business days

[International shipments] We do not offer international shipping. For international orders please visit www.teslong.com

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Disclaimer: Warranty replacements are subject to 48hrs processing time, as are all

shipments.